Please select the appropriate contact details below for complaints about our work or complaints relating to finance.
If your complaint is about the installation, the products, or the service you received from us, please contact us at info@commercialimprovements.co.uk, on 01582 640442, or by post at the address below. We will acknowledge your complaint and tell you how we will handle it.
If your complaint relates to the finance agreement itself, including the terms of the agreement, payments, the way the finance was explained to you, or the administration of your finance agreement, please contact Hometree Finance, a trading name of HTG Finance Limited, directly at hello@hometreefinance.co.uk.
If you are unhappy with the outcome of your complaint, or you have not received a final response within eight weeks, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). The service is free and independent.
01582 640442
Commercial Improvements Limited (Financial Services Register No. 1056080) is an Introducer Appointed Representative of Hometree Finance, a trading name of HTG Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 825534).
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